Airtel - Zonal Sales Manager - Franchise

Key Responsibilities :

- Drive and achieve stores profitability through delivery of agreed revenue & cost plan

- Analyze Zone level analytics reports (KPIs) to identify issues, areas of improvement, deviations etc.

- Ensure total compliance to airtel defined processes and policies

- Co-ordination with Zonal/ Circle / Central cross-functional teams to ensure required operational support

- Identify opportunity for new stores - select location, ensure financial compliance

- Monitor all competitor activities and share recommendations for action

- Drive customer centricity among all stores to ensure best service and monitor performance at store level and put into action plans of improvement

- Manage vendor and partner relationships and ensure all new franchisees partners are aligned & imbibe serve to sell as way of life. Also ensure that the team of FRMs & store staff is 100% trained & certified

- Drive local area catchment programs in conjunction with circle marketing team

Experience & Skills :

Skills Required :

- Business and commercial acumen

- Customer centricity & process orientation

- Leadership skills, Enterprising and entrepreneurial

- Team management & influencing skills

Educational Qualifications : MBA or equivalent Business Management Diploma

Work Experience : 6-8- years

- Must have exposure in retail operations