Airtel - Product Manager - Enterprise Mobility Solutions

Purpose

Product Manager: Enterprise Mobility solutions in Airtel Business is responsible for working in a continues evolving environment to be able to manage the complete Product life cycles. This begins with identifying the prospect market for the product - Enterprise Mobility solutions, the market size in terms of revenue and acceptability of the product.

Product pricing control is one key responsibility for product manager along with ensuring growth of Revenue top line (GR & Positive EBIT) for the product, increasing the existing and new deals on the products. The role involves interfacing with the Top CIO / CXO/CEO's of key Enterprise customers across segments positioning Airtel's value proposition.

Working closely with the cross functional teams, managing Partner, distributor ecosystem. Vertical wise engagement on various requirement at customer side and aligning to dynamic requirements along with our internal sales/KAM, BSG, PSS teams. Organizing workshops and giving capability presentations across verticals.

The role requires strong customer engagement. The role also provides an opportunity to create synergy between other SBUs within the organization to share ideas and plan differential product offering to create strong - Go to Market Strategies.

Product manager : manages the entire Mobile solution specifically Devices - Tablets & smartphones, Enterprise managed mobility & Mobile security solutions and evolving product categories like Toll free data and Profile enrichment solutions across India.

The role involves negotiating and driving strategic GTM (Tier 1) partnerships with global market leaders like Samsung, Apple, Nokia, HP, LG, Blackberry, Intel etc. for devices and Enterprise managed mobility & mobile security solutions capabilities with solution providers in the space of Mobile security like Airwatch, Symantec, Good Technologies, Mobile iron, SOTI etc.

Building & driving multimode go to market channels like online, company own retail and Field sales channel, which includes deciding on marketing, branding, offers & promotions, channel incentives and addressing field execution challenges.

Evolving the Managed Enterprise Mobility business at Airtel:

The company strategy envisages around end to end managed mobility business in the BYOD/CYOD, where the end employee of the enterprise customers will have a single mobility partner for any mobility related issues from pre sales to post sales perspective with single toll free to dial for any issues

Launching Single window service by building robust & complex multi OEM support structure at L1 and L2 level and integrating with various OEMs for L3/L4 support.

Innovating & developing new solutions which will help organization to achieve new revenue streams & higher profitability is one key driver for Product manager, developing products leveraging own base & core network capabilities/ Intelligence viz Toll free data, Profile enrichment.

Working with all COOs/ Business heads and the respective account general managers/KAM to ensure correct pitching of complex enterprise mobility solutions. Responsible for training regional front ending teams at period intervals additionally the another key responsibility is working & supporting Business solution consultants, Supply chain, IT and Product sales specialist for the Presales, Project implementation and Customer support teams for post-sales support.

Training/Supporting the Centralized fault management teams for any new product is also one of the responsibilities.

Managing the Partner /OEM/ ISV ecosystem which broadly involves evaluation as per capabilities specifically skill sets, negotiations, on-boarding and ensuring seamless solution delivery. As this product vertical is emerging segment hence does not have defined benchmarking, the role requires out of box thinking, working in undefined, unexplored territories, strategizing for new products and partners.

Deliverables:

Research, innovate, design & deliver Product and Manage Product life cycle through strategizing, thinking and launching Go To Market plans to increase Product revenue market share

Pricing control, defining pricing DOA (delegation of Authority), Drawing AOP( Annual operating plan), P&L along with revenue management.

Drive & support product sales specialist team to increase product penetration index in enterprise accounts

Drive/ lead to improve Process, Compliance, Improve and define product evolution/roadmap of existing products

Revenue growth through existing and new products

Manage & build multi OEM/ISV/Partner Eco system