Airtel Payments Bank - Manager - Product Operations

Airtel Payments Bank | Product Operations Manager

Please find the Jd below:

JD for Product Ops:

Location - Gurgaon

Experience - 6 months - 1.5 years

- Overseeing quality assurance checks on new features

- Analyzing data to help product management make better-informed decisions

- Developing business processes to streamline product development so that they take less of the team's time and yield more impactful results.

- Set standards and metrics to track the product team's progress against company and product goals

- Streamline and standardize repetitive processes to increase efficiency

- Managing tools (for road-mapping, prototyping, etc.) that the product team uses

- In charge of maintaining and updating documentation on processes, guidelines, and other critical materials which outline

- Resolving day to day customer issues arising in product and being the first point of contact that relays issues to respective teams

- Closure of all Risk, Compliance and Audit points with in the cut off time

Key Skills Required: Strong Communication Skills, Knowledge of SQL, Data Analysis, Documentation