Airtel - Manager - Own Retail

Company : Bharti Airtel Ltd.

Driven by ambition and creativity, we have established ourselves as the leader in telecommunications. Today we are a global brand with operations in 22 telecom circles in India and presence in Sri Lanka, Bangladesh and Africa.

The ‘spirit to succeed’ is sought in those aspiring to join our vibrant culture. Leadership qualities, ethics and values are the key attributes we look for while hiring in airtel. Whether you are an experienced professional or a fresher starting your career we have a place for you.

Position : Manager- Own Retail

Objective : To establish a national wide chain of world class telecom sales & service outlets. Located at the Centre, this job exists to support the roll out & smooth functioning of this national chain.

Deliverables :

1. Roll Out

- Support creation & review of prioritization plan for outlet roll out

- Interface with Circle to help identify the locations for own stores

- Co-ordinate all construction activity to ensure timely opening of stores

- Review & manage performance of identified store roll out partners

- Drive process improvements to bring down time to launch

2. Operations

- Support process for franchisee evaluation

- Ensure early warning system to manage franchisee satisfaction

- Create & manage process for timely communication between centre & circle

- Ensure all processes are modified based on in-store experience & feedback

- Manage process for identification of national/ regional vendor agencies

- Manage process of sharing of best practice between stores/ circles

3. Profitability

- Create & manage system for tracking of performance metrics at a store/ regional/ national level

- Ensure store level insights are used to modify customer experience processes & programs

- Identify tactical revenue opportunities & ensure creation of programs to monetize these

- Create & monitor benchmarks against key competition stores

Challenges :

- Timely roll out of new stores

- Constant improvement in store set up processes

- Ensuring effective communication with Circle teams

- Performance of partner agencies/ vendors

- Ability to gain & act upon first hand knowledge on ground

- Ensuring quality standards are met without exception

Interested candidates satisfying the following criteria may apply for the profile :

Age : 30 Yrs or below

Current CTC : 7Lacs - 12 Lacs

To apply, please click on the button below.