AGM - Talent Acquisition - BPO Bulk & Lateral Voice Hiring

Mandatory ask:

10+ Years' Overall Work Experience / Min 6 Years In Talent Acquisition - Volume & Lateral Hiring For Voice Skills / BPO-BPM Experience - US Healthcare Preferred.

Role & Responsibilities:

Strategic Planning:

- Develop and implement effective lateral recruitment strategies aligned with the company's goals and objectives.

- Collaborate with senior management to forecast hiring needs and create a talent pipeline for critical roles.

Talent Sourcing:

- Utilize various sourcing methods, including job boards, social media, networking, and employee referrals, to attract potential candidates.

- Build and maintain a database of potential lateral candidates.

Candidate Assessment:

- Screen and evaluate candidates based on job requirements and organizational fit.

- Conduct initial interviews and coordinate subsequent interview rounds with hiring managers.

- Administer and interpret assessment tests as needed.

Stakeholder Management:

- Partner with hiring managers to understand their specific hiring needs and requirements.

- Provide regular updates and feedback to stakeholders on the progress of recruitment activities.

- Ensure a positive candidate experience throughout the hiring process.

Process Improvement:

- Continuously evaluate and improve the lateral recruitment process.

- Implement best practices and innovative recruitment techniques to enhance efficiency and effectiveness.

- Monitor key recruitment metrics to measure success and identify areas for improvement.

Compliance & Reporting:

- Ensure all recruitment activities comply with company policies and legal regulations.

- Maintain accurate and up-to-date records of all recruitment activities.

- Prepare and present regular reports on recruitment metrics and performance.

Skills:

- Preferable looking for someone expert in Bulk & Lateral Hiring.

- Should be strong in ATS management.

- Good experience on stakeholder management, market mapping, skill partnering.

- Should be strong SME in Voice capability Hiring.

- Preferred good exposure on Presentation & Excel spread sheet.

- Should manage the recruitment cycle from sourcing to on-boarding.

- Ability to attract and engage talent effectively.

- Understanding of the thorough recruitment cycle.

- Experience in Vendor Partner management.

- Excellent in communication & stakeholder management skills.

Qualifications & Education Requirements:

- Bachelor's degree.

- 10+ years of experience in recruitment, with a focus on lateral hiring for mid to senior-level positions.

- Strong understanding of various sourcing techniques and tools.

- Excellent communication and interpersonal skills.

- Proven ability to manage multiple recruitment projects simultaneously.

- Strong organizational and time-management skills.

- Proficiency in using Applicant Tracking Systems (ATS) and other recruitment software.

- Knowledge of employment laws and regulations.