AGM/Senior Manager/Manager - Presales/Solutioning - F&A/Supply Chain - BPO

We have an opportunity with one of the BPS, Please find the details

Job description:

Function: Domain Presales

Location: Mumbai, Wellspring

Experience: 7-12 years

- Mandatory experience in F&A or Supply Chain Presales / Solutioning

- Some BPO delivery experience as a delivery manager / customer lead)

- Some business development experience around solution creation / customer presentations

Qualification: Post Bachelor's diploma in Relevant skills or Other professional qualifications, MBA Marketing etc.

Soft Skills:

- Excellent written and oral communication skills with client facing experience and executive presence

- The ability to manage multiple projects concurrently while producing consistent quality results on time

- Must be a self-starter who can work effectively under minimal supervision.

Responsibilities include:

Provide Pre-sales and post-sales support

- Work with onsite sales teams to manage & contribute to responses to customer requests for information, proposals et al

- Provide presentations; conduct research and competitive analysis associated with new opportunities.

- Work with other the organization's service & industry practices to provide comprehensive & innovative solution meeting and exceeding customer expectations

- Participate in customer visits & Offer solutions

Proactive business development:

- Build reusable collateral and contribute to the knowledge repository

- Maintain networks and relationships to keep abreast of competitors- activities

- Identify and build new offering slivers within the focus area

- Work with sales management and marketing personnel to develop and implement new sales programs, products, and services

- Identify and qualify potential leads - business opportunities and customer needs

- Support business planning cycles with qualitative research and market / consumer analysis

Manage the customer engagement cycle from lead to operations

- Participate in onsite due diligence & contribute to transition planning

- Contribute to solution definition and deal management until Transition start