AGM - Quality Assurance - IT

AGM - Quality Assurance in Trivandrum

Should be currently working for SaaS /Big Data / Data Science based Software Product companies.

Responsibilities

- Develop and manage quality assurance metrics for performance improvement

- Analyses deficiencies in service or performance and recommends product or service improvements to address problems

- Establish and maintain policy for documentation of applications.

- Reviews/Make technical and user documentation before making application live and it is sent out to application users.

- Establish policy for end user experience on all applications.

- Create performance benchmark for customer facing and internal users applications.

- Create a check list for all delivery teams before releasing to stake holders

- Develops proposals to improve reliability, product quality and developmental cycle time and supports continuous improvements to ensure that customer needs/requirements are adequately translated into product requirements.

- Deals with Quality standards in internal and external communications and trainings

- Ensures teams follow the organisations established policies and procedures

Key Challenges

- Defining test strategies for both structured and unstructured data validation

- Defining SMART KRAs for fellow team members to guide their activities hence enabling them to contribute beyond their level

Qualifications Required

- BE/BTech/MCA/Msc Computers and any Quality standard certifications (Six Sigma, ISO etc)

- Experience Required: 12+yrs of experience with Product Development Companies

Skills Required (Technical/Domain / Process Related)

- Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria.

- Be a strong leader with experience in implementing and shaping the companys Quality processes and strategies in Software product based organizations

- Have strong technical skills, both functional and non-functional ideally in a continuous delivery environment

- Advocate of Quality Assurance, Continuous Improvement and industry recognized Best Practices

- Experience in Big Data technologies.

Behavioral Competencies

- Strong interpersonal, oral and written communication and presentation skills;

- Excellent communicator, influencing skills and negotiation skills to get management buy-in on ideas and concepts

- Reliability and commitment to high quality

- Ability to think algorithmically and structurally

- Must be willing to take on additional responsibilities as per management directions.

- Good decision making skills

- Mentoring skills

- Problem solving skills

- Ability in creative thinking

- Being able to work in stressful situation

- Being able to work in teams towards a shared goal

- Assertive and attention to details