AGM - Procurement & Partnerships - Pharma

AGM - Procurement & Partnerships-RMN/085/17-18

Top Mandatory Skills

Sales - 10y

Team Management - 1y

Communication Skill - 11y

Supply Chain Management -8y

Customer Support - 12y

Job Description

AGM - Procurement & Partnerships role is designed to facilitate leadership for the highly demanding, fast-paced procurement operations of pharma products in an e-commerce environment Reporting to the COO, this role will play a pivotal part in ensuring the success of the company's commitment to its customers.

Ability to adapt, drive change and deploy new solutions are essentials. Working closely with Fulfillment Operations, Customer Support, Finance and Marketing teams, the role is expected to drive operational efficiency and ensure the right supply chain is established to meet customer demands.

The role is expected to have an extensive and hands-on understanding of the pharma supply chain across the country. Ability to build and manage partnerships will be a key aspect. Candidate with excellent communication skills, detail oriented approach, passion towards customer service and experience in managing big teams (both internal and external) to drive nation wide procurement will be preferred.

Key Responsibilities -

Provide leadership to the procurement operations across the country

Establish and monitor a sustainable supply chain of pharma products (medicines, surgical products, etc.,)

Develop or improve processes to scale up performance metrics and to drive cost efficiencies

Identify and manage vendors, negotiate terms and costs factors

Adopt technology and automation

Collaborate with internal stakeholders sales & marketing, fulfillment centers, customer support, finance and tech teams to ensure internal processes/expectations are satisfied

Other Requirements -

Bachelor's or Masters degree in Pharma/related field

12 to 15 years of experience in a Pharma/Procurement operations with a minimum of 3 years' experience in a Manager level role at regional/national level with proven advancement and increasing levels of responsibility.

Passion for delivering a delightful customer experience

Job Knowledge/Skills

Ability to understand key metrics, analyze and conclude actions required for process improvements and operational efficiency; Business and Financial planning experience is preferred

Ability to develop, test and execute ideas to improve customer experience and operational efficiency with attention to details

Ability to build strong relationships with partners and vendors. Enforce KPIs and improve SOPs

Ability to handle the fast paced and changing priorities with required urgency

Managing escalations and crisis with exceptional problem-solving skills

Ability to multitask