AGM - HR Business Partner - Sales - Travel & Luggage Industry

Strategic Support to Sales Channels:

- Ensuring focus on stakeholder management and strong connect with the Sales Leader

- Liaise with Channel Heads/Channel Leads to identify and address talent specific issues - both tactical as well as long term

- Attrition management/Retention - exit chats, analysis of reasons of exit, initiating changes/ suggesting modifications needed in the laid down processes, timely RAG analysis

Employee connects:

- Partner in driving employee engagement programs through proactive and structured interventions

- Induction, on-boarding and post-on boarding connects with new joiners along with regular feedback sessions

- Regular connects with individuals and teams across channels, and with the leadership via formal/ informal catch ups.

- Retention/Exit conversations, analyse the reason for exit and close loop with leadership and managers

- Address grievances and concerns & closing the loop. Issue escalation as the case maybe.

- Proactive check-ins on the general employee well-being, engagement levels and intervene actively when necessary

Engagement

- Facilitating employee engagement initiatives across locations for different channels based on the deep dive/analysis of employee engagement survey results, leadership & employee connects, exit conversations

- Driving quarterly/monthly employee engagement / team effectiveness platforms

HR Processes

- Managing T&D, R&R, Performance Management (goal setting, mid-year and annual assessment) and talent management across channels

- Partner with the managers to address performance gaps and facilitate discussions/processes to assess appropriate action

- Guide Line Managers on all aspects of performance management including feedback and performance coaching

- Sharing the HR trends intelligence for people review meetings and support with inferences that help make people decisions