AGM - Customer Retention - Education

We are hiring for a senior professional in Retention.

Key Responsibilities:

1. Call dropout students and meet them and their parents for counseling.

2. Understand the concerns of the Student/Parent for dropout.

3. Follow up regularly with Student/Parents to retain them.

4. Discuss with Centre Operations Manager / HOD (Head of Department) and provide solution to retain the student.

5. Have House calls fixed to meet parents.

6. Achieve Retention Targets.

7. Prepare Daily Reports on Retention.