Aftermarket Head - Sales & Technical Support - Engineering Services

Main Responsibilities

- Drive culture of - Customer First &  Teamwork

- Ensure customers satisfaction & retention

- Manage team of service engineers for effective on-site support to customers

- Achieve agreed revenue targets (should be generating aftermarket annual service revenue to the tune of 20-25Crs)

Core competencies & Skills: 

- Customer centricity

- Strong people/ team management/ excellent ability to motivate team members

- Financial/ Commercial acumen

- Strong problem-solving skills/ Ability to develop strong long-term business relationship

- Ability to travel frequently to customer sites

Important criteria: 

- Education: Degree in Science/ Engineering

- Age: Not more than 42 years (Ideal Age Bracket : 40-42yrs)

- Work experience: Not less than 15 years, Minimum 3 years as service team leader/ Manager

- Current salary including performance linked bonus: Should not be less than Rs. 17,00,000

- Language proficiency: English, Hindi & local language

Emoluments Commensurate with experience/ potential profile