AffordPlan - Head - Sales

Objective:-

Responsible for leading sales force and customer relationship management in the hospital premises

Roles and Responsibilities-

- Lead, nurture, train, motivate sales force for ensuring organizational targets

- Plan Sales targets and ensure that the same is achieved with the team

- Develop new categories with different specialties within healthcare domain

- Support City head with data analysis on leads and conversion

- Ensure that Sales team follows the processes for data collection and compliance.

- Ensure that lead to conversion ratio is maintained in the sales funnel of all the healthcare partners institutions

- Plan and conduct various sales training for the sales force to ensure that entire team is on the same page for pitches in different

- Provide inputs to the City head for various account management related issues at hospitals and ensure smooth coordination between hospitals partners and Sales team

- Conduct training/presentation/demo of product to employees (medical and non-medical staff) of enrolled hospitals

- Coordinate with doctors, receptionists, finance department, estimate departments and all other linked departments in the healthcare institution

- Ensure that the customers with completed plans get timely treatment from the healthcare service providers

- Manage CRM function at the hospital, take feedback of the services and resolve customer issues, if any

- Manage relationship with hospitals and ensure targets related to plans placed are met; upkeep service delivery standards

Skills / Qualification / Experience :

- Sales champion with strong planning skills

- Ability to remain calm under stressful situations and good communication skills

- A service and problem solving orientation

- Articulate and sensitive

- Motivator and good leadership skills

- Good with Numbers

- Collaborative, excellent sales skills, extrovert, smart, presentable and pleasing personality

- Good people management and interpersonal skills

- Leadership skills

- MBA with at least 6-10 years of work experience in direct sales, Insurance sales and sales of financial services

- Experience in managing healthcare institutes/sales will be given preference