Aelum Consulting - Sales Development Representative

Company Description:

Aelum Consulting is a ServiceNow Premier Partner based in Jaipur.

With over 7+ years of experience, we specialize in providing end-to-end solutions for Process Consulting and ServiceNow Implementation.

Our mission is to help clients reimagine and transform their business using ServiceNow, by unlocking their business potential through digitization and automation.

Role Description:

This is a full-time on-site role for an Inside Sales Account Manager.

As an Inside Sales Account Manager, you will be responsible for managing customer accounts, building strong relationships, and ensuring customer satisfaction.

You will also be responsible for providing excellent customer service and support throughout the sales process.

Key Responsibilities:

Identify and qualify new sales opportunities for ServiceNow services through research, prospecting, and outreach using channels like email, calls, LinkedIn etc.

Build and maintain a pipeline of qualified leads to meet and exceed monthly and quarterly sales targets.

Develop strong relationships with potential clients to understand their needs and promote our ServiceNow services.

Set up meetings with potential clients for our Sales team to close the deals.

Collaborate closely with Sales and Marketing teams to ensure a seamless lead-to-opportunity handoff process.

Provide regular sales forecasts and reports to executive management.

Stay up-to-date on industry trends, competitors, and best practices for selling ServiceNow services.

Requirements:

Bachelor's degree in Business Administration, Marketing, or related field.

Proven track record of lead generation (outbound) in domestic & international geographies and achieving sales targets, with at least 4 years of experience in sales development or inside sales.

Experience in selling technology services (Software/SaaS), specifically ServiceNow services, is preferred (Deal size of USD5k 10K).

Strong communication, negotiation, and interpersonal skills.

Excellent prospecting and qualifying skills.

Ability to work independently and remotely with a strong work ethic.

Excellent time management and organizational skills.

Proficiency in CRM and other sales tools.