Primary Purpose: Responsible for establishing and running the Project Management Office with the objective of ensuring all client and internal projects are delivered using a - best-practice- Project Delivery Approach and are delivered within the agreed scope, time, cost and quality
Key Job outcomes:
PMO Management
- Plan, direct, coordinate, and lead activities of Advantmed project to ensure that goals, objectives and all elements are accomplished within the prescribed time frame and funding parameters.
- Contribute to organizational business and budget planning process
- Contribute to the management, operation and performance of the Business Services Directorate; to ensure it meets its targets and supports the delivery of organizational and strategic goals
- Proactively engage with Directors and senior managers to identify opportunities for business improvements and projects that can help achieve company's strategic initiatives.
- Manage the day-to-day activities in the Project Management Office (PMO)
- Manage the PMO team and provide performance feedback and goal-setting; conducts annual performance assessments and skill development and training
- Manage the administration for project submissions and approvals through the agreed prioritization and approval process, maintaining a pipeline of approved projects
- Ensures a clear and consistent approach is in place to manage risk with alignment to the Finance & Business risk and the corporate risk.
- Collate qualitative and quantitative information on project performance for the preparation and production of project reports for internal management purposes
- Work closely with Business Services teams to devise, develop and deliver appropriate and proportionate systems to evaluate key activities at a project level
- Provide training, advice and support to PMO team on how project evidence and information has to be presented and reported
- Thrives in an accountability-based environment with measurement.
- Carry out duties and responsibilities of the post at all times in compliance with Organization policies - especially confidentiality.
Project Delivery
- Ensure detailed project, implementation or actions plans are created for the duration of each project as appropriate.
- Ensure projects have requirements documented and agreed to ensure that project activity meets agreed project objectives
- Ensure monitoring of progress against all projects is timely and accurate and enables Sponsors and stakeholders have visibility and sufficient information to make the required decisions
- Ensure risks, issues and dependencies are being recorded, monitored and proactively managed to minimize disruption to successful delivery
- Participate in project reviews, approvals, and gating processes
- Facilitates sharing of best practices through informal communities of action, PMO collaboration and/or formal training sessions to enable a consistent approach across all projects
- Devise, produce and implement new systems and processes to optimize more effective project management as required and within the framework of the organizations Project Delivery Approach
- Deliver an effective and timely schedule of project communications liaising with the relevant Sponsors and stakeholders including the Communications Team
- Encourage knowledge transfer and lessons learnt activities within the PMO and business project teams to drive best practice.
- Track and monitor budget against planned targets & Projects
- Ensure post project reviews are in place and include lessons learnt exercises which identify both positive and negative outcomes to be actioned.
Work Relations:
Internal:
- Reporting to Chief Operating Officer for all functional.
- Interfacing with all service level heads and managers based out of India as well as other global offices. (24 X 7 work environment).
- Interfacing with Business development, finance, Human resources, administration team members and software development teams of for all functional as well as operational Projects
External:
- Interface with potential and existing vendors and channel partners.
Desired Key Expertise for the job:
- Exposure of different industries is desirable.
- Exposure of Product/Service creation is desirable.
- Significant experience at a director level in a PMO Function
- Recognized formal project management qualification (PMP/APMP/Prince2/P30 or equivalent) is desirable
- Exposure with multiple project management tools.
- Exceptional, demonstrable knowledge of Microsoft Office.
- US Health Care Industry Knowledge.
- Experience in managing onshore (USA) Project manager
- Experience in managing onshore client projects.
- Ability to manage a range of projects types and complex business initiatives and change programs.
- Ownership of the organization's Project Delivery Approach, its implementation, establishment and iteration
- Ability to and experience of providing input to organizational business and budget planning
- Good understanding of performance management frameworks and tools in the delivery of business objectives
- Team creation and management experience with the ability to manage and motive virtual or matrix project teams as well as the PMO.
- Ability to express complex technical concepts effectively, both verbally and in writing.
- Ability to work well with people from many different disciplines with varying degrees of technical experience.
- Should have exposure to working with US time zone interface.
- Extremely strong analytical and problem -solving skills.
- Proven strong negotiating and consensus building abilities.
- Proven skills to work effectively across internal functional areas in ambiguous situations.
- Highly self- motivated, self- directed, and attentive to detail.
- Ability to effectively prioritize and execute tasks in a high- pressure environment.
- Experience of Project Management in agile and scrum methodology
Experience & Qualification:
- Minimum of Bachelor's Degree in management, business, or related field (with PMP Certification).
- Minimum 2 years of experience & exposure at director level of creating/ heading / leading project management department in mid to large organization.
- Extensive experience providing practical direction on information and Management platforms.
- Experience using with project management, ITIL and SDLC methodologies.
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