- Define specifications and business requirements for web, desktop & mobile applications. Create User stories/Acceptance criteria.
- Work with all the stakeholders to understand the pain areas and needs. Identify opportunities to address pain points and provide seamless experience for end users.
- Closely work with technology team and other stakeholders to communicate the requirements and develop features.
- Create wireframes, partner with UI/UX designers to develop great designs and user experience.
- Perform quality assurance; make sure the newly developed solutions are working as per the acceptance criteria.
- Support production issues. Perform RCA and identify solutions for customer complaints and issues.
- Constantly be on the lookout for ways to improve, discover issues and deliver highest value to the customer.
- Research and come up with Innovative ideas to improve the application and customer experience.
- Competition landscape tracking. Analyze leading market players and competitors to gain insights and implement innovative solutions to gain competitive advantage over other apps.
Qualification:
- BE/B-Tech/MBA or relevant degrees
- 7 -12 years of experience
- Strong knowledge of BFSI domain & Trading platforms (Capital Markets / Cash / F&O / Commodity / Currency / IPO / Mutual Funds etc.) NOT A MANDATE
Key Skills:
- Strong project and product management skills.
- Strong knowledge of SDLC process. Experience in working in Waterfall/Agile/Scrum setup.
- Strong written and verbal communication skills.
- Strong Analytical and technical skills. Should understand SQL, APIs, and Application Development.
- Self-driven, passionate about building products and digital solutions, customer centricity.
- Knowledge of JIRA, Confluence or similar project management tools (Good to have).
- NCFM, Scrum Master, Product Owner related certifications (Good to have).
Primary Responsibilities:
- Project management, Requirement identification, implementation
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