Accounts Receivable Role - BPO/ITeS

Accounts Receivable-US Process (UK Timing)

Responsible to perform duties related to Customer Master, Invoicing including contract invoicing, processing claims, chargebacks, sales returns, processing credit limits, releasing orders and month end close.

Scope of work :

1. Processing :

- Create and maintain customer master as per inputs received and approval as per policy.

- Invoice matching

- Processing customer credit limit and getting it approved as per policy.

- Processing all claims as per contract and documentation and account them as per policy and appropriate approval as per delegation of authority.

- Releasing orders in ERP as per process and completion of necessary documentation and review credit limit by finance

- Notifying sales of all orders that are aged or cannot be released due to credit limit and payment not received from customers.

- Process customer chargebacks and rebates and record accounting in ERP

- Review and analyse all customer deductions and take appropriate actions working with BU's and accounting.

- Analyse all cash discounts and prepare documentation for necessary approval and accounting.

- Process and prepare all commissions as per contracts and approvals as per delegation of authority and

- O2C policy

- Ensure proper documentation and accounting for all product returns and liaison with sales and BU to ensure approvals as per delegation of authority and company O2C policy.

- Create and maintain spreadsheets relating to outstanding balances and payments received.

- Ensure that balances are updated upon receipt of payments.

- Submit spreadsheet to management for periodic review.

- Prepare and distribute periodic standardized reports.

- Provide support to Accounting department, performing special projects as requested.

- Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.

- Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.

- Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.

- Perform other related duties as assigned.

2. Training and development :

- Taking active participation in the training program during migration of processes and ensuring management of Standard operating procedures ensuring preparation and updates as per scheduled timings.

- Participate in Corporate training and development programs on a regular basis as assigned or self-nominated.

3. Issue Resolution :

- Ensuring issue resolution working closely with Customer service, collection, Business Operations and Customer to get timely resolution of issues e.g. invoice charges, quantity, rate, SO compliance, tax applicability, quality clearance, rebates, chargebacks, documentation against all charges etc.

4. Continuous Improvement :

- Participating in ideation process within the organization and ensuring processes are consistently improved by bring in fresh perspective and improving efficiencies.

Qualification And Experience :

- MBA Finance or CWA or CA with 12+ years of Understanding of Shared Services and experience working for US processes & Transition experience will be handy.

Behavioural Skills :

i. Teamwork.

ii. Excellent verbal and written communication skills

iii. Detail oriented and multi-tasking skills

iv. Customer focused and team oriented.

Working Knowledge :

I. General Awareness : Knows the fundamental or general understanding of concepts.

II. Working Knowledge : Has broad / working knowledge of the subject. Candidate should use these concept in day to day practices.

III. Functional Expert : Candidate is certified functional expert with strong knowledge on concepts.

IV. Mastery : Candidate is subject matter expert and has command over the subject/ concepts.

Key Interfaces :

I. External Interfaces

II. Internal Interfaces

III. Customers

IV. Business Units/Ops, Accounting, SSC, Quality

Remuneration : 15-18 LPA