Accounts Manager - Digital Lending

About the employer:

One of the top-rated AI companies in India that built credit scores, and alternate data products using multiple data sources across the banking and tech industry. Awarded as Best AI Startup Award from India FinTech Forum. And has many other awards in its kitty.

Have a query...feel free to talk to Ratnadeep @ +91 8668 561 277

Designation: Account Manager - Digital Lending

Location: Delhi (WFH till the office opens up)

Key Responsibilities:

- Understand business processes and products for the assigned business functions thoroughly so client management is smooth. Very large banks and NBFCs are the clients to be managed.

- Interacting with the existing key client stakeholders on a day-to-day basis for a smooth process and maintaining the relationship which helps to grow further.

- Independently identifying the newer opportunities within the existing set of accounts to do cross-sell/upsell of further products, which eventually increase the monthly revenues.

- Interfaces between client and internal stakeholders so the committed deliverables are on time.

- Preparing weekly/monthly revenue monitor plan so targets are met. Identifying the competitor's reach within the same account so no loss of the existing business moves to competition.

- Provides timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts

- Conducing senior management meetings on monthly basis with key stakeholders at the client place.

- Clear set of expectations with the client and internal stakeholders for any new opportunity brought to the table.

Key Skills needed for the job:

- Work experience: 3 - 6 years

- Previous experience in Fintech start-ups preferably retail lending domain or partnership vertical (preferred). Have experience in account management.

- Knowledge of how the Retail Lending Industry works and credit products suitable for customers

- Would be added on, if the candidate understands the Credit Bureaus, LOS, LMS, and Loan process and comes from the same background.

- Have previously managed clients like Banks & NBFCs and understand the internal process and challenges. Background with Lending, Fintech, Payment Gateways, Lending Systems, Third Party Lending Product/API etc.

- Have good contacts and relationships within the retail lending ecosystem

- Good client management skills, open to travel PAN India, if required. Excellent written and verbal communication skills

- Ability to work independently and with others within the company for timely deliverables.

- Ability to work in a high-pressure, deadline-driven environment.