Role Objectives: - Identify business opportunities with both new and existing customers. - Work with customers to understand business needs and provide optimum solutions. - Manage day-to-day activities of a team of Account Managers. - Provide support and guidance to account management team. - Track and monitor overall account performance to meet utilization targets. - Work with management in identifying business success factors and risks for new and existing clients. - Prepare monthly overview of client activities, business forecast and future plan. - Manage contract renewals and perform contract and financial negotiations. - Assist in issue escalation and risk management. - Work closely with account management team to meet or exceed client expectations. - Develop long and short term strategic plans for clients. - Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and of the application to business challenges - Prepare and deliver client presentations, case studies and proposals. - Manage all aspects of the client business providing superior customer service while maximizing business opportunities - Responsible for meeting business KPI's and development of business plans. - Lead and manage all strategic channel planning activities associated with assigned account(s) - Work with analytic partners to gauge media performance and KPI's to determine the extent to which the original objectives and strategies were met - Manage multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged and engaged - Proactively keep abreast of industry trends and share knowledge with team - Mentor the team to maximize individuals- growth, and harness the strengths and opportunities of each team member - Work closely with their direct report to optimize any revenue opportunities within the agency at large WORK EXPERIENCE & QUALIFICATIONS: - 12-14 years- account management experience. - 4-6 years- of experience working with Digital Ad Operations teams and/or Analytics teams. - Agency experience preferred - Master in Management and in Marketing is preferred - Strong integrated advertising experience with an emphasis on interactive/digital direct marketing. - Experience in Adops and programmatic marketing. - Strategic thinking balanced with ability to make decisions and recommend actionable strategy. - Ability to lead and communicate effectively with cross functional teams. - Organized, analytical, persuasive, inspirational, well-developed interpersonal skills. - Self-confident, flexible yet takes and defends positions. - Ability to present ideas, concepts and strategic direction to senior level clients. - Clear, concise business writer. - Good evaluator of advertising and marketing solutions. - Proven track record of developing strong client relationships. - Digitally fluent, with an understanding of the complex, fragmented media landscape - Strong business & financial acumen - Being the client's gatekeeper; ensuring creative excellence/output - Divinely discontent with the status quo, an agent for change - Strong networker of both internal and external talent - Authentically passionate about the work, your team and our business

Mumbai

Accounts Director - Ad Operations 

Accounts Director - Ad Operations  ,Job Description for Accounts Director - Ad Operations  in Matrix Management Services in  Mumbai for (12-20) years of experience. Apply Now!

Job Description for Accounts Director - Ad Operations  in Matrix Management Services in  Mumbai for (12-20) years of experience. Apply Now!