Account Manager
- Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders.
- The Account Manager will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our services and solutions according to customer needs.
- Manage and develop client accounts to initiate and maintain favourable relationship with clients.
- Requires at least 3-5 years of experience in the General Insurance and 2 years in software solutions sales or account management field or in a related area.
- Familiar with a variety of the Insurance companies and end to end Insurance processes.
- Rely on extensive experience and judgment to plan and accomplish goals.
Responsibilities:
- Should have excellent industry connections to convert them to business
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our services and solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional forums
- Achieve annual targets assigned to the respective clients
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