Account Manager - Sales - IT

Core Competencies :

Customer engagement, Leadership and Mentoring, Ability to own targets, Team player, Key Account Management, Consultative Selling approach, Stakeholder mapping, New Account acquisition, Cross-selling and Up-selling for account growth, CRM knowledge, Excellent communication skills

Responsibilities :

Primary :

- Accurately forecast annual, quarterly and monthly revenue streams

- Own P&L of the accounts.

- Maintain and develop high level connects and relationships with key persons within accounts and prospects

- Negotiate commercial terms to close sales for key deals

- Map accounts end-to-end to identify key opportunities to grow the account through cross selling and upselling

- Work with Customer Excellence team In-charge to ensure customer is satisfied and will continue using our services

- Own revenue numbers for the segments or accounts being handled

- Follow up for collections on customer payments

Secondary :

- Ensure multiple channels of revenue are coming in and healthy pipeline is maintained for the team

- Liaise within the pod to ensure alignment on customer satisfaction

- Ensure proper communication within the pod and with cross functional team on an ongoing basis

- Support the Customer Excellence In-charge to resolve any issues that may come up during the project delivery by leveraging on the strength of the relation with the key stakeholders

Requirements :

Need to have :

- 4-6 years of enterprise sales experience in selling software solutions, preferably involved in concept selling

- Experience in mapping and engaging decision makers at the enterprise level

- Must have handled individual and team targets and achieved the same

- Prior experience with a focus on deal closures

- Experience with CRM tools like ZOHO / Freshsales / Salesforce, etc.

- Sales strategy and forecasting ability

- Excellent verbal, written and presentation skills

- No travel constraints

Good to have :

- Experience handling sales in SMB and Enterprise accounts

- Prior work experience in a both Tech startup and Enterprises

- Domain experience in HR Tech and HR Automation is a bonus

- Experience working in teams or with cross functional teams

- MBA with a specialization in sales is a bonus