Account Manager - Sales - Advertising Firm

Functional Responsibilities :

Client interaction:

Ensure customer satisfaction through the following:

- Understand the objective and provide solutions by finding ways and means cutting across functions

- Identify and provide non-standard solutions - novel ideas

- Create effective proposal/estimates by accurate analysis of client requirements

- Through the delivery of the committed output

- Keep the client updated at all times and managing client relationships through the delivery process

- Educate the client on the workflow and processes

- Check to ensure that even the smallest client requirement is met

Revenue:

- Meet revenue and collection targets

- Ensure timely billing and collections

- Ensure job/ project profitability with optimum efficiency

Business Development:

- Plan, prioritise and analyse ongoing business

- Go on client calls, provide solutions and identify new business opportunities

- Create proposals, presentations & wireframes

Delivery:

- Strategise and Manage digital campaigns

- Ensure that brief is communicated and understood clearly by all requisite internal parties

- Implement effective internal processes for servicing client

- Time Management - Timely Delivery of all projects with close supervision