Hiring for leading Market research company based at Mumbai.
Location: Mumbai
Job title: Account Manager
Department: Client Service
Overall responsibility:
- The Account Manager (AM) is part of the Client Service team. The primary responsibility is to work with Head of Client Service / Group Account Director to serve as a liaison between Company and its clients, with responsibility for revenue & margin assurance & appropriate high levels of service to those clients.
The Account Manager is responsible for:
- maintaining relationships with their identified clients, ensuring that their needs are being met and that they are receiving appropriate levels of service, in collaboration with the HCS / GAD on those accounts
- owning the management of revenue budgets set for those clients in close collaboration with the HCS / GAD
- acting as liaison between the Client and Company on all business-related issues
- developing individual job costs, monitoring job costs throughout a project and ensuring profitability
- day to day involvement with projects for his/her clients, including interpretation, development of recommendations and presentation of findings
- identifying & developing new business opportunities amongst existing clients and outside the existing client base with guidance from HCS / GAD
Years of experience: 5 - 7 years, purely in Market Research (should have done tracking, link, ad testing)
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