Account Manager - Enterprise Sales - IT/Telecom

Account Manager-Enterprise Sales

The job is to sell all products - Copiers, Scanners, Multi-Functional Devices, Software Solutions & Managed Document Solution (MDS).

Education : Graduate; Post Graduate Diploma Sales Mgmt./ MBA is preferable

Experience : 2-5 years

Skills : Customer Focus, business acumen, Excellent communication and articulation, Interest in technology, Sales Planning, Probing, Relationship management, Negotiation, Ability to influence people

Industry :

- Preference Any product selling experience in B2B space.

- Experience with OA/IT peripheral Company/Telecom is preferable

Job Duties:

- Create a sales plan based on existing accounts, potential in different verticals and territory and effective reporting

- Responsible for planning penetration in listed accounts or find new accounts, establish connect with key stakeholders and build relationships which should result in business expansion.

- Reach out to customers to understand their organization, existing set up on office imaging infrastructure, document management solutions and their current or upcoming needs where Company's products and services would be useful.

- Generate prospects for new accounts and grow the existing ones, keeping the funnel healthy as per sales plan

- Propose solution for their office imaging needs- both hardware and solutions, give demonstration or proof of concept.

- Ensure customer service, complaint handling and satisfaction as per clients expectation, build brand loyalty

- Update sales activities on CRM, analyze customer data and action on contract renewal.

- Effective execution of the orders received and be accountable for the project management and change management

- Support in outstanding collection and any other compliance needs emerging from contracting

Desired Competencies Innovation & Creativity:

- Bringing about a change in existing processes/policies or new ideas which have/will improve processes/policies to create organizational value.

Team Work:

- Contributed to create collaborative environment with a positive & value system driven impact on team which helped in better organizational results. Displays a humble, respectful & open approach towards team members

Communication:

- Demonstrated the ability to communicate effectively. Is able to convey/sell thoughts and ideas by listening first & ensuring if the concerned person or group has grasped the core message

Result Orientation:

- Has achieved results within timelines by continuous improvement, accountability towards goals and close check on gaps in reaching extended goals. Displays keenness to learn and develop oneself.

Customer Focus:

- Demonstrates the ability to communicate effectively and create valuable professional relationships by delighting customers within company policies or by seeking approvals if required.

- Professionalism & Canon Core Values: Understands Canon code of conduct, adheres to Canon guiding principle to the best of his/her potential