Account Manager - eCommerce/IT Product

Account Manager - eCom Company

Excellent Opportunity with Top Tier IT Product Company

As an Account Manager :

You have :

- An awesome team, who are very good at what they do.

- A great office with a cool culture.

- The freedom to do things your way as long as you have a solid reason.

Your Responsibilities :

- Operate as the lead point of contact for any and all matters specific to client

- Build and maintain strong, long-lasting client relationships

- Develop a trusted advisor relationship with key client stakeholders and executive

- Ensure the timely and successful delivery of our solutions according to client needs and objectives

- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

- Forecast and track key account metrics

- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment

- Assist with high severity requests or issue escalations as needed

Your Qualities :

- Proven account management or other relevant experience but not necessary (Freshers can also apply)

- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

- Experience in delivering client-focused solutions based on client needs

- Proven ability to manage multiple projects at a time while paying strict attention to detail

- Excellent listening, negotiation and presentation skills

- Excellent verbal and written communications skills

- Experience on Microsoft excel or similar tool.