Account Management Specialist - Inside Sales - IT/Staffing Firm

The Account Management Specialist is responsible for generating leads, advancing the Sales Process, and achieving/assisting in achieving opportunity-based sales quotas.

The AMS will conduct research to identify leads and reach business targets through telephone, email, webinar and in-person. The Inside Sales Representative will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.

Key Roles & Responsibilities:

- Cold call prospects that are generated by external sources of lead.

- Develop sales opportunities by researching and identifying potential accounts.

- Identify decision makers within targeted leads to begin the sales process.

- Penetrate all targeted accounts and radiate sales from within the client base.

- Collaborate with appropriate team members to determine necessary strategic sales approaches.

- Create and deliver qualified opportunities to other team members.

- Maintain and deliver qualified opportunities to other team members.

- Ensure Follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.

- Make Outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.

- Handle Inbound, unsolicited prospect calls and convert them into sales.

- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and reports.