Account Executive - Inside Sales Representative - East Region

Basic Function:

- Customer Account Executive (AE) / Sales Coordinator / Inside Sales Executive's primary duty is the management of Client's Publishing's customers. Sales Coordinator / Inside Sales Executive will be directly responsible for servicing all existing business relationships, securing the renewal of all existing subscriptions as well as selling upgrades and additional products.

- The Account Executive is also responsible for generating new sales of Client's Publishing products and implementing and directing a growth plan for their territories in their assigned markets.

Essential Functions:

Direct Sales Excellence:

- Take charge of selling direct publisher information products to top universities and institutions in assigned territory accounts. Whether you're a lone wolf or a team player, success is within your reach.

- Active Selling: Engage clients through telephone and email, showcasing your persuasive communication skills.

- Marketing Strategy: Collaborate to shape and execute marketing strategies for your assigned territory, ensuring maximum impact.

- Pricing Mastery: Understand the pricing system inside out and tailor it to suit each unique case.

- Sales Support: Handle all aspects of the sales process, from preparing quotes, administrative tasks, and even setting up trials.

- Customer Liaison: Bridge the gap between customers and order processing, ensuring smooth billing and accounts payable transactions.

- Data Management: Keep subscription information up-to-date, correct errors, and provide valuable insights for system improvements.

- Technical Support: Escalate technical issues as needed, keeping the sales management in the loop.-

- Account Management: Handle account setup and maintenance, including user profiles, branding, authentication, and reporting.

- Subscription Expertise: Manage subscriptions, extending or stopping product service based on well-thought-out plans.

- Travel: Attend national and international conferences and make occasional customer visits when required.

- Product Knowledge: Become an expert in our client's publishing products and stay informed about the competition