Accenture - Service Delivery Lead - Finance & Accounts BPO Operations - RTR/P2P/OTC - CA

Chartered Accountants from BPO sector

Role - Finance & Accounts BPO Operation/Service delivery lead role - RTR,P2P,OTC

Level - Manager which is equivalent to Assistant Vice President .

Shift - UK sometimes US shift.

Main job Responsibility

Record to report operation - End to end accounting, Reporting, Month End closing, Fixed asset Intercompany, Bank reconciliation.

Chartered Accountant from BPO Background should only apply.

Someone who has managed big team of 75-100 people

Excellent communication skill .

JD

- Be responsible for delivery stabilization and oversee operations, make independent decisions, which have major day-to-day impact in area of responsibility

- Engage in benchmarking studies to establish areas of potential operational improvement

- Review bottlenecks and recommend changes to improve the overall level

- Ensure quality standards

- Responsible for term planning, objective setting, and development of new procedures within area of responsibility, through interpretative judgment of overall policies and goals

- Identifies, assesses and resolves complex business problems/issues and provides alternative scenarios

- Provides and implements business-focused solutions within time/cost constraints

- Accountable for developing and managing key internal/external client relationships across sphere of influence, including situations in which no relationship previously existed

- Use excellent service skills to establish and maintain effective working relationship with client

- May identify business development opportunities and communicate them to senior management

- Accountable for operational direction of complex or large function or project, or medium size unit within stable mature operation, or key element of volatile environment.

- Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestones

- Responsible for fulfillment of contractual obligations/completion of deliverables within own area of responsibility

- Responsible for communication of strategy, initiatives, local plans and performance metrics across own area of responsibility

- Manage preparation of budget and forecast

- Accountable for performance against financial parameters, and monitors and reports on budgetary aspects within own area. May have significant input to budget setting/financial proposals and reviews.

- Engage in ongoing cost reduction analyses in all areas of the company

- Initiates and promotes continuous improvement programs across sphere of influence

- Leads and manages a team, typically delivering results through others

- Allocates resources and responsibilities across team to deliver business results and develop team members.

- Manages and ensures consistent application of human resource processes including career development, salary review, resources and performance management within area of responsibility

- Defines and manages group/team structures and resource levels to support business needs

- Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects

- Develop talent in the off-shore team with diverse capabilities in order to deliver objectives that are in line with requirements of the business

- Supervise, train, guide and mentor team members / associates for career development and growth opportunities

- Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects

- Required to develop broad business and industry acumen, and to use this knowledge to initiate and/or develop client relationships

- Understands the relevant aspects of the client products/services supported

- Concentrates on fostering processing efficiencies while meeting quality standards

- Collaborate with the company's stakeholders in establishing service level agreements and monitoring, adherence and reporting thereof

- Displays exemplary analysis and problem solving capabilities

- Knowledge of general practices, procedures, and methods of purchasing; general business procedures and their application.

- Be responsible for delivery stabilization and oversee operations, make independent decisions, which have major day-to-day impact in area of responsibility

- Engage in benchmarking studies to establish areas of potential operational improvement

- Review bottlenecks and recommend changes to improve the overall level

- Ensure quality standards

- Responsible for term planning, objective setting, and development of new procedures within area of responsibility, through interpretative judgment of overall policies and goals

- Identifies, assesses and resolves complex business problems/issues and provides alternative scenarios

- Provides and implements business-focused solutions within time/cost constraints

- Accountable for developing and managing key internal/external client relationships across sphere of influence, including situations in which no relationship previously existed

- Use excellent service skills to establish and maintain effective working relationship with client

- May identify business development opportunities and communicate them to senior management

- Accountable for operational direction of complex or large function or project, or medium size unit within stable mature operation, or key element of volatile environment.

- Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestones

- Responsible for fulfillment of contractual obligations/completion of deliverables within own area of responsibility

- Responsible for communication of strategy, initiatives, local plans and performance metrics across own area of responsibility

- Manage preparation of budget and forecast

- Accountable for performance against financial parameters, and monitors and reports on budgetary aspects within own area. May have significant input to budget setting/financial proposals and reviews.

- Engage in ongoing cost reduction analyses in all areas of the company

- Initiates and promotes continuous improvement programs across sphere of influence

- Leads and manages a team, typically delivering results through others

- Allocates resources and responsibilities across team to deliver business results and develop team members.

- Manages and ensures consistent application of human resource processes including career development, salary review, resources and performance management within area of responsibility

- Defines and manages group/team structures and resource levels to support business needs

- Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects

- Develop talent in the off-shore team with diverse capabilities in order to deliver objectives that are in line with requirements of the business

- Supervise, train, guide and mentor team members / associates for career development and growth opportunities

- Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects

- Required to develop broad business and industry acumen, and to use this knowledge to initiate and/or develop client relationships

- Understands the relevant aspects of the client products/services supported

- Concentrates on fostering processing efficiencies while meeting quality standards

- Collaborate with the company's stakeholders in establishing service level agreements and monitoring, adherence and reporting thereof

- Displays exemplary analysis and problem solving capabilities

- Knowledge of general practices, procedures, and methods of purchasing; general business procedures and their application.

- Be responsible for delivery stabilization and oversee operations, make independent decisions, which have major day-to-day impact in area of responsibility

- Engage in benchmarking studies to establish areas of potential operational improvement

- Review bottlenecks and recommend changes to improve the overall level

- Ensure quality standards

- Responsible for term planning, objective setting, and development of new procedures within area of responsibility, through interpretative judgment of overall policies and goals

- Identifies, assesses and resolves complex business problems/issues and provides alternative scenarios

- Provides and implements business-focused solutions within time/cost constraints

- Accountable for developing and managing key internal/external client relationships across sphere of influence, including situations in which no relationship previously existed

- Use excellent service skills to establish and maintain effective working relationship with client

- May identify business development opportunities and communicate them to senior management

- Accountable for operational direction of complex or large function or project, or medium size unit within stable mature operation, or key element of volatile environment.

- Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestones

- Responsible for fulfillment of contractual obligations/completion of deliverables within own area of responsibility

- Responsible for communication of strategy, initiatives, local plans and performance metrics across own area of responsibility

- Manage preparation of budget and forecast

- Accountable for performance against financial parameters, and monitors and reports on budgetary aspects within own area. May have significant input to budget setting/financial proposals and reviews.

- Engage in ongoing cost reduction analyses in all areas of the company

- Initiates and promotes continuous improvement programs across sphere of influence

- Leads and manages a team, typically delivering results through others

- Allocates resources and responsibilities across team to deliver business results and develop team members.

- Manages and ensures consistent application of human resource processes including career development, salary review, resources and performance management within area of responsibility

- Defines and manages group/team structures and resource levels to support business needs

- Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects

- Develop talent in the off-shore team with diverse capabilities in order to deliver objectives that are in line with requirements of the business

- Supervise, train, guide and mentor team members / associates for career development and growth opportunities

- Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects

- Required to develop broad business and industry acumen, and to use this knowledge to initiate and/or develop client relationships

- Understands the relevant aspects of the client products/services supported

- Concentrates on fostering processing efficiencies while meeting quality standards

- Collaborate with the company's stakeholders in establishing service level agreements and monitoring, adherence and reporting thereof

- Displays exemplary analysis and problem solving capabilities

- Knowledge of general practices, procedures, and methods of purchasing; general business procedures and their application.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law