Accenture - IT Role - Conversation Design

Job description-You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to :

- Ideate and execute on compelling design workshops

- Identify use cases and user journeys that can benefit from conversational experiences.

- Own every stage of the conversation design process, from research and design to conversational scripting and QA.

- Define NLP requirements and work with the AI/Discovery team to deliver solutions

- Advise clients on industry best practices (when appropriate)

- Accurately estimate time to complete work

- Continually experiment with new tools and technologies

- Ability to research and provide strategic, goal-driven solutions for clients

- Collaborate with other designers, both offshore & onshore, including Co product managers, developers, UX designers and other stakeholders across the organization.

- Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients' issues

- Work efficiently across VoiceFlow, Botsociety, Kore.AI, Visio, Adobe HD and Figma