- Together with the Functional Manager and Subject Matter Experts, understand the business problem, target audiences, learning needs, and develop learning and change objectives to implement in the proposed learning solution.
- Effectively collaborate with the client team to identify the solution approach and design, and work through the design, development, and delivery phases.
- Understand the overall learning solution design and create effective training materials that map to the client's business needs.
- Support the Functional Manager to develop/identify and take client buy-in on Critical-to-Quality (CTQ) measures for the project (Language Style guide, Guidelines, Checklists, templates, branding guidelines etc.) based on the project requirements.
- Conduct Training Need Analysis (TNA) and develop the training curriculum.
- Develop high-level and detailed content outlines as per the curriculum.
- Design and create standards, guidelines, templates, and checklists for the proposed learning solution.
- Develop and review training deliverables as per the agreed upon quality standards and ensure that the deliverable quality is as per the project quality parameters and industry standards.
- Provide team members clear and effective feedback based on your reviews with the intent to develop their instructional design skills.
- Collaborate with the different internal and client stakeholders to design and develop the relevant and effective training deliverable.
- Ensure that the project meets all productivity targets as per the project plans.
- Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives.
- Contribute to users/client organization through the Learning process.
- Brief and coach instructional designers and content developers to prepare materials for Instructor Development Workshops, Train the Trainers etc.
- Identify opportunities to implement new and innovative learning strategies into the solution.
- Education- Graduate/Post Graduate preferable with Background in HR/Learning
- Professional Background - Desirable - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA
- 2+ years of proven experience in content development and instructional designing.
- Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings (ILTs), Web-Based Trainings (WBTs), application simulations, job aids, and quick reference guides.
- Experience in working with global teams.
- Experience in leading and coaching small teams independently.
Key Competencies and Skills: - Ability to design, develop and deliver new age learning modalities, such as gamified learning, microlearning, mobile learning would be an added advantage.
- In-depth knowledge and experience to identify, select and recommend a variety of training modalities, learning strategies and technologies for a learning solution.
- Ability to apply proven learning methodologies and emerging technologies for adult learning.
- Proficient in industry standard design / rapid authoring tools such as Articulate / Captivate / Lectora / Camtasia and SAP Enable Now / WalkMe etc. and be comfortable with client proprietary authoring tools (The candidate should be aware of the technical functionalities and limitations of these tools.)
- Exceptional design and writing skills along with strong editing and reviewing skills.
- Ability to thrive in a fast-paced, project-driven environment.
Soft Skills:
- Strong analytical skills
- Integrated business perspective
- Business acumen
- Communicate effectively in visual, oral and written form.
- Excellent communication and interpersonal skills
- Cross cultural competence
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