Accenture Consulting transforms our clients- businesses by using our deep industry knowledge to identify their issues, and then leveraging Accenture's capabilities to deliver innovative, tailor-made solutions. Join Accenture Consulting and guide our clients- including more than 80% of the Fortune 500- as they transform their organizations to deliver services at the speed and scale the new digital world demands. You- ll use your deep industry knowledge to design and execute business solutions, and you- ll have the opportunity to integrate expertise from across Accenture- strategy, consulting, digital, technology and operations- as you bring your vision to life.
Accenture's Technology comprises three service areas: Systems Integration, Technology Consulting, and Information Technology (IT) outsourcing. Systems Integration- offers clients unparalleled skills and experience in designing, building and deploying all the major enterprise platforms, as well as the custom and application software that streamlines and integrates business processes, systems and information. Technology Consulting- brings end-to-end technology solutions to our clients through IT strategy and transformation, infrastructure consulting, and security and application portfolio optimization. IT Outsourcing- offers a full range of application outsourcing and infrastructure outsourcing services.
Job Title: India Business-Delivery Lead
Position Level: Delivery Lead
Key responsibilities:
1. Delivery Lead; Strategic Planning; Pre-sales; P&L responsibility
2. End-to-end S/4 HANA implementation experience; Techno-functional upgrade experience; support and enhancements
3. Experience working with - C- level executive clients; Customer centric approach
4. Project Management; Program Management; Managing accounts across industries; end-to-end delivery of projects;
5. Sales support, planning & improving the service delivery mechanism, SLA & escalation management, customer satisfaction, profitability management
6. Large-sized team handling experience
7. Good balance between Infrastructure and Application
8. Skilled in evaluation of current state analysis, defining systems strategy, developing system requirements, designing/ prototyping, testing, training, defining support procedures and implementation
9. Expertise in problem resolution coupled with strong communication and interpersonal skills
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