Accenture - General Manager - Supply Chain Planning

Work Location : Mumbai

Domain : Retail

Destination : Supply Chain Advisory Manager

Work Timings : 4.30 PM to 2.30 AM

Objectives of Role : 

- To manage execution of supply chain processes for a large North American retailer

- To manage and report daily operational priorities to Off Shore Service Delivery Lead, On Shore Lead and retained client team

- To build, sustain and motivate a high performance team

- To maintain quality and service standards in support of the contracted Service Level Agreement

- To identify, recommend, and implement operational efficiencies / innovations to drive continuous improvement in the execution of processes

Operational Responsibilities : 

- Manage team workload and reassignments with Supply Chain Managers / Planning Leads

- Manage and plan warehouse inventory, service levels for assigned product categories

- Accountable for warehouse inventory and service levels for assigned product categories

- Responsible for communicating service level performance to client.

- Commission root cause analysis to expedite the resolution of service issues

- Recommend and implement process changes to drive efficiencies

- Represent the team in supply chain performance meetings

Partner Management Responsibilities : 

- Manage Overall Vendor Engagement, Compliance and Management (Strategically in terms of Opportunity to collaborate, negotiations, etc)

- Manage Overall Vendor Compliance and Management (Tactically in terms of sharing forecasted demand, maintaining relationship, understanding stock availability, etc)

- Manage Overall Category Manager Compliance and Management (Strategically in terms of Sales, Gross Profit, Promotion/ Module planning, etc)

- Manage Overall Category Manager Compliance and Management (Tactically in terms of day to day operational activities etc)

- Review with SCM's/ASCM Overall DC Compliance and Management (Tactically in terms of DC capacity, Appointment dates, DC shipments, other day to day activities etc)

- Review with SCM's/ASCM Overall TRANSPORT Compliance and Management (Tactically in terms of carrier availability, other day to day activities etc)

Core Competencies : 

Team development and leadership : 

- Relationship management - build and maintain relationships with clients, suppliers and colleagues

Verbal and written communication : 

Inventory Management - experience in managing the trade-off between service level and inventory investment

Supply Chain - knowledgeable in supply chain terminology and methodology

Demand Forecasting - understand basics of seasonal, promotional and basic replenishment demand forecasting.

Adept in analysing numbers and presenting to the senior leadership at client end

Good analytical skills

Technical Skills : 

Core transaction system - Solid understanding of the core functionality required of systems to manage the flow of information through the supply chain (i.e. item/vendor management, forecasting, purchasing, inventory management..etc)

Professional level capability in use of desktop software (MS Office Suite, with focus on analytical skills in Excel)

Experience on data visualization tool would be an added advantage
 
Education & Experience : 

- Minimum B.Com / B.Sc Degree required

- People with engineering and statistical background would be treated preferentially in terms of selection

- 12-15 years business experience with a focus on supply chain processes, especially in the Retail or Consumer Goods space