ABIn Bev - Principal Analyst - Learning & Development

1. PURPOSE OF ROLE :

This role will work in the L&D Solutions function, creating best in class learning experiences that serve to enhance the performance of our colleagues across the organization.

- Partner with business and/or L&D Managers to gather and validate learning requirements

- Analyze, design, and develop learning curricula and courses to improve workforce performance

- Assess the learning outcomes, understand performance expectations and gaps, and generate L&D insights after implementation

- Work under minimal supervision on complex projects, managing senior stakeholders, and liaising across teams to deliver according to plan

- Manage processes to enable cross-zone content sharing

2. KEY TASKS AND ACCOUNTABILITIES :

- Establish processes and procedures to ensure the efficiency and effectiveness of the service offering, with a strong focus on continuous improvement and parity with industrial best practices.

- Collaborate with internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness

- Design and develop e-learning/in-person learning assets using contemporary ID methodologies and tools

- Integrate current innovative and advanced learning technology into standard design framework

- Establish collaborative and trusted relationships with internal/external stakeholders and/or providers of learning solutions, establishing credibility as a partner to the business

- Develop and manages timelines and milestones

- Complete peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.

- Develop tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements.

- Engage third party vendor relationships to provide learning solutions to specific communities

- Assemble key participants & guides and facilitates cross functional teams in the strategy development and implementation of business solutions

- Acquire and apply advanced knowledge of the business, its products and processes

- Synthesize analyses, identify root cause(s), and provide recommendations that influence business solutions

- Proactively identify opportunities and potential solutions

- Serve as a mentor to peers and team members for assigned area of responsibility

- Serve as a resource to team members on escalated issues of an unusual nature

- Provide insight and guides management on issues

- Perform other duties as assigned

3. BUSINESS ENVIRONMENT :

- The position demands intermediate level of accountability, agility and diligence in a fast-paced and dynamic environment.

4. REQUIRED QUALIFICATIONS, EXPERIENCE, SKILLS :

Professional qualifications and accreditations/memberships :

- Qualification in Instructional Design preferable

Previous work experience :

Professional experience of minimum 5 years in the Learning domain, and minimum 3 years as an Instructional Designer

- Expertise in instructional design methodologies and adult learning principles

- Familiarity with contemporary learning practices, innovative learning technologies

- Ability to write engaging content, instructional text, audio scripts/video scripts for various delivery modes

Language skills : Must have very strong English written and verbal communication skills

IT/Other skills :

MS Office :

- Must have strong Excel, Word and PowerPoint skills

- Proficiency in the following e-learning authoring tools:

- Articulate 360

- Captivate

- Visual Design skills; ability to storyboard

- Proficiency in HTML / CSS/ Javascript/JQuery/Bootstrap/PHP

- Proficiency in video creating software such as Adobe After Effects, Vyond and Apple Movie maker

- Familiarity with LMS platforms, content aggregators, virtual classroom

5. COMPETENCIES :

Team work : Must have the ability to work well in a team environment and collaborate within and across teams

- Strong stakeholder management skills: Must have the ability to build rapport with stakeholders in a global environment, establish credibility and add value to every interaction and service

- Strong customer orientation: High level of responsiveness to requests and/or troubleshooting; staying up-to-date with industry trends and best practices with the aim to continuously improve services and functions

Comprehension/Analytical Thinking :

- Ability to comprehend and quickly learn client data bases / menu-based systems

- Ability to make sense of large amounts of data and present relevant data in a comprehensible format

6. BEHAVIORAL COMPETENCIES :

- Think big, and takes on big challenges - Essential

- Develop the best people and teams - Desired

- Has impact and influence - Essential

- Executes with discipline - Essential

- Acts as an owner - Essential

- Leads by example - Essential

AB InBev - Principal Analyst - Learning & Development

We're looking for a motivated, analytically-minded candidate who wants to be part of a start-up style environment that combines the resources and future mobility offered by a large corporation. Ideally, you have the base skill set for the role and are willing to take on (or teach yourself to take on) any challenge. You are an imaginative, talented, experienced individual, passionate about creating best in class learning experiences that serve to enhance the performance of employees. You will be part of a growing team that will lead the way for creating role/skill based critical learning experiences that empower our colleagues to deliver their best every day.

Education : Bachelor's or Master's Degree

Qualification : in Instructional Design preferable

Mandatory Requirements :

- Strong written and verbal English skills

- Expertise in instructional design methodologies and adult learning principles

- Familiarity with contemporary learning practices, innovative learning technologies

- Ability to write engaging content, instructional text, audio scripts/video scripts for various delivery modes

- Microsoft Office skills

- Project Management Skills

Primary Responsibilities :

- Establish processes and procedures to ensure the efficiency and effectiveness of the service offering, with a strong focus on continuous improvement and parity with industrial best practices.

- Collaborate with internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness

- Design and develop e-learning/in-person learning assets using contemporary ID methodologies and tools

- Integrate current innovative and advanced learning technology into standard design framework

- Establish collaborative and trusted relationships with internal/external stakeholders and/or providers of learning solutions, establishing credibility as a partner to the business

- Develop and manages timelines and milestones

- Complete peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.

- Develop tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements.

- Engage third party vendor relationships to provide learning solutions to specific communities

- Assemble key participants & guides and facilitates cross functional teams in the strategy development and implementation of business solutions

- Acquire and apply advanced knowledge of the business, its products and processes

- Synthesize analyses, identify root cause(s), and provide recommendations that influence business solutions

- Proactively identify opportunities and potential solutions

- Serve as a mentor to peers and team members for assigned area of responsibility

- Serve as a resource to team members on escalated issues of an unusual nature

- Provide insight and guides management on issues

- Perform other duties as assigned