Essential Duties and Responsibilities :
- Overall responsible for IT- Infra function as Process Owner.
- Aligning business objectives (as defined by the stakeholders) with the IT objectives.
- Define IT Policies to meet business objectives. Periodically monitor and review IT Policies to align with business objectives.
- Define Project Structure and Project Phases for IT Infrastructure, Applications, and Connectivity for assigned line of business.
- Vendor Review, Management, and Project Cost Controls to short list/suggest best available Vendors meet business objectives. Process IT purchases and payment release notes for the IT function.
- Assess IT risks and alert stake holders to take informed business decisions.
- Periodically connect with peer HODs to understand and fulfill their function level challenges, dependent on IT Function.
- Assess project requirement at the regional/HO teams and give necessary technical guidance to the teams to meet the required project deadlines.
- Architect, monitor, and maintain Active Directory related services, File Services, Server Infrastructure, WAN/LAN/WLAN supporting business-critical systems.
- Be responsible for server, storage, network, security and monitoring hardware, software and services ensuring they are optimized for availability, stability, integrity, performance, and scalability.
- Demonstrated Data Center/Server Room build out experience (Power, Network, Cooling, etc.)
- Lead the Data Center and site support function, Desktop & MAC Support team
- Responsible for managing and maintaining uptime of the Datacenter infrastructure, WAN, LAN, Firewall, Antivirus, Security infrastructure, desktops and desktop applications
- Responsible for Data backup, restoration, redundancy and BCP functionalities
- Must have strong understanding and experience in Implementation of Information Security Policy, Procedures Standards, and Management
- Must have strong understanding and experience in Information Security Risk Management of IT Infrastructure & Applications
- Resolve all the issues escalated from respective IT teams and other functions.
Qualification & Skill Requirements :
- Qualified BE/ B Tech with 10- 12 years of experience
- Should have managed IT Infra Projects in medium to large organization
- Knowledge about various project management tools
- Experience of handling large scale Application roll out in distributed office setup
- Knowledge of advanced concepts and basic principles of data communication, IT system Hardware and software
- Ability to develop and monitor program schedules and timelines to identify and meet critical mile stones
- Sound knowledge of monitoring server health systems, script writing, and maintenance with ZERO downtime.
- Sound Knowledge of Firewall/ IT Security, Networking, Servers, Routers and ability to handle Server/Networking issue independently.
- Excellent communication skills
- Vendor management skills
- Good analytical skills
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