24x7fresh.in - Manager - Communication

24X7fresh.in is building the best way for people to shop for groceries, Health & Beauty and Stationary. Whether on mobile or the web, you can order groceries and have them delivered to your doorstep in few minutes. You can choose from a variety of Category like Fruits and Vegetables, Grocery & Staples, Frozen Foods, as well as local food, and you are able to mix items from multiple category into one order.

Every day, we will solve incredibly hard problems to create an experience for our customers that is absolutely magical. Join us!

What You'll Be Doing :

The Director of Communications will have responsibility for all corporate, product, executive and internal communications. S/he will partner closely with 24x7fresh's executive team to both develop and execute 24x7fresh's overall narrative.

Roles & Responsibilities :

- Manage all aspects of 24x7fresh's communications and PR to proactively and consistently tell the 24x7fresh story

- Define 24x7fresh's voice, including clear messaging to all stakeholders involved - customers, Field Executives, CPGs, retailers, investors, opinion-makers, and other media outlets

- Formulate and drive a strong communications strategy that effectively conveys 24x7fresh's vision and products

- Develop and build a world class communication organization

- Influence both the company and product to align with a consistent communication narrative

- Work closely with all internal teams to proactively communicate stories and narratives

- Ensure brand consistency at a hyper-local level by effectively developing and executing 24x7fresh messaging specific to local culture

- Manage crisis communications - exhibit good judgment, have smart positioning, proactively prepare - battle plans- and be able to weather the storm under pressure

- Act as a liaison with key media and know when and how to leverage these relationships

- Lead a team of Content Creators, Bloggers and Editors and steer their efforts to align execution with Content Vision and Strategy Roadmap

Requirements :

- B.A. B.S., or Masters in a relevant field and 8+ years of experience

- Deep consumer PR experience with a company that is innovating in the technology, operational and Customer Service space

- Worked in a startup and resourceful

- Knows how to work in an agile environment and be scrappy

- Be a master of their craft

- Go-getter, bias towards action

- A great people leader balanced with being humble

- Excel at strategic message development, brand building and crisis/reputation management as well as understand the importance of internal communications

- Strong storyteller who understands 24x7fresh's vision