[24]7 Inc - Senior Product Manager

Brief Description:

[24]7 is seeking a motivated and successful Product Managers/Senior Product Managers to drive the overall Product Strategy and Roadmap in intuitive customer experience using predictive analytics at the core. In this highly visible and strategic role you will be responsible for key product(s) in the portfolio and drive the product strategy, build requirements and launch predictive analytic-centric solutions that will revolutionize customer interactions, online.

Description:

[24]7 provides software and services that make it simple for consumers to interact with companies through the web, mobile, chat, social, and phone channels. We have one of the largest cloud-based, self-service networks in the world, managing more than 2.5 billion consumer interactions annually combining predictive analytics and real-time decisioning. We put your big data to work, driving better customer experiences and outcomes.

Our customers include many of the world's largest consumer brands in Communication, Financial, Travel, Retail and Technology services. Today a bulk of our business comes from North America, Australia, UK, and Europe. However, increasingly consumers in emerging markets such as India are also demanding a more seamless customer experience across channels and are adopting our solutions as well.

As a Product Manager you will partner closely with key business units to drive the product roadmap. You will be the expert on product specifics, solutions, target market, and competitive landscape. You will be responsible for driving business growth and building innovative solutions that delivers on customer and business needs.

Responsibilities:

- Build awesome products that will revolutionize customer interactions, online!!

- Build & drive the Product Roadmap for key products and solutions in the portfolio

- Collaborate with Engineering to prioritize, execute and launch key products and solutions

- Work closely with User Experience teams to drive the interaction & visual design

- Work closely with various stake holders across the organization such as Service Deliver, Sales, Operations and define new product features and initiatives

- Perform market research and competitive analysis

Skills:

- 3+ years of product management experience with an overall experience of 7+ years

- Strong analytic and strategic thinking skills

- Ability to collaborate actively & effectively on multidisciplinary teams

- Ability to thrive in a fast-paced, rapid growth environment

- Demonstrated experience of developing products from concept to launch

- Prior experience in work on large scale internet products preferred

- You should be motivated, dynamic, creative and results-oriented

- BS or MS in engineering preferably computer science required from top tier university

- Experience working with Agile software engineering teams preferred

- MBA a plus

Please send your updated resume with following details at the earliest.

Education:
Years of Experience:
Current Company:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Ready to Relocate to Bangalore:

Recruitment Team
24[7] Innovation Labs