[24]7 Inc - Senior Analytics Consultant

Who we are:

At [24]7, we manage consumers and the journeys they take to get things done with a company. We build solutions that simplify the common journeys a consumer undertakes. A consumer journey is a series of interactions that lead to a specific outcome for the consumer- one that can be as complex as resolving questions about a first bill or as straightforward as a credit card fraud alert. Our cloud based application suites, powered by our [24]7 Predictive Experience Platform, are tailored to industry-specific consumer journeys. These applications resolve the common issues that cause problems for the consumer and escalate costs for the enterprises. The [24]7 platform powers these interactions across all your self-service and agent-assisted channels- online, speech, or mobile.

What we do:

The Data Sciences team is responsible for R&D and implementation of state-of-the art predictive solutions that address consumer needs across the life cycle of their interactions with our clients. We are developing the science of intuitive consumer experience using machine learning, artificial intelligence, data mining, natural language processing and text mining.

We are in the business of driving non-linear business outcomes for our client using Data Science. Data Science is the business we are in!!

Senior Analytic Consultant

Educational Qualification:

- Bachelors/Master degree in Statistics/Mathematics/Economics/Engineering/OR

- MBA

- MCA

Key Expectations:

Delivery:

- Build predictive models, work closely with the deployment team to ensure they are correctly deployed, track their performance & optimize the same, under minimum guidance from senior member.

- Perform routine activity related to analytics delivery & business analysis

- Lead day to day activities for at least one project/account

- Ensure process/project documentation

- Possess sufficient knowledge & skills to effectively deal with issues, challenges within field of specialization

Learning:

- Focus on learning and acquiring work skills/knowledge in the analytics delivery

Competencies:

Must have:

- Coding skills: any one or more: R, Python, SAS, JS etc

- SQL knowledge

- Predictive Modelling knowledge

- Good communication skills

- Logical thinking

- Result oriented

- Business knowledge- FMCG, Retail, FS

- Ownership traits

- Open for challenges

- Respect for others

- Transparency in communication

- Team player

Good to have:

- Client management skills

- Out of the box thinking (preferable)

- Ability to Influence Stakeholders

- Exposure to Machine Learning techniques

Experience Level: 3-5 years