What We’re Looking For  We need a Senior Product Manager to build out the next generation Self-Service applications that provide awesome customer experiences across digital channels, including web, mobile, and social.  Responsibilities:  - Product Planning: translating Core Strategic Vision into rolling 18-month prioritized product roadmap and securing funding for the initiatives  - Product Lifecycle Management: working with R&D teams to articulate market/product requirements to take roadmap initiatives through the development lifecycle from concept to generally available product to end-of-life; integrate usability studies, research, and market analysis into product requirements  - Go-to-Market: ensuring organizational alignment on readiness for new releases in our sales/delivery channels  - Customer Engagement: inbound/outbound customer engagement to solicit input for next generation products and proactively evangelize our offering with internal/external customers  Desired Skills & Experience:  - 3+ years of product management experience in consumer-facing web, mobile, and social products  - Proven track record of launching and managing Enterprise applications in a multi-site global organization that leverages agile development methodology  - Actionable insight on the problems that large enterprises are trying to solve related to Customer Experience and the technical depth to understand the merits of approaches for solving them  - Experience designing simple and intuitive user interface is a plus  - Experience in A/B and multivariate testing to optimize the user experience and desired behaviors  - Excellent written/verbal communication skills  - Strong analytical and strategic thinking skills  - Bachelor’s degree in Computer Science, Electrical Engineering or related field; MBA preferred  What Makes Us Different:  - Innovative Environment. Solving real world problems fosters creativity for extraordinary, dedicated individuals committed to achieving their best.   - Career Growth. Knowledgeable peers, a variety of training programs, and opportunities to transition to other roles/projects inspire and empower our employees to continually expand their talents.   - Great Compensation and Benefits. We don’t just want you to have a great job – we want you to have a great life. Our compensation packages are outstanding, offering a full suite of benefits from company paid health, vision, and dental insurance to 401(k).  About [24]7:  [24]7 makes it simple for consumers to connect with companies to get things done. We are a profitable pre-IPO company that hosts a suite of Customer Engagement Applications for Service & Sales - all running on our Predictive Experience Platform - to deliver delightful experiences and successful outcomes across the web, mobile, chat, social, and phone channels.   Our [24]7 platform handles over 2.5 billion customer interactions per year for large enterprises like American Express, Capital One, and Optus to increase conversions, reduce the cost of service and sales, and dramatically improve the customer service and sales experiences they provide.

Bangalore

24/7 Inc - Sr Product Manager - Digital 

24/7 Inc - Sr Product Manager - Digital  ,Job Description for 24/7 Inc - Sr Product Manager - Digital  in [24]7 Innovation Labs in  Bangalore for (8-13) years of experience. Apply Now!

Job Description for 24/7 Inc - Sr Product Manager - Digital  in [24]7 Innovation Labs in  Bangalore for (8-13) years of experience. Apply Now!