University of Technology Sydney | Mastering Digital and Social Media Marketing
Use of social media platforms to enhance the customer experience
Use of social media platforms to enhance the customer experience
Course Snapshot
- FeeINR 97,000/- + GST
- Work Experience3 - 30 Years
- Duration8 Weeeks
- Delivery MethodOnline
Course Detail
Programme Overview:
Digital and social media marketing offer unique opportunities for customer engagement. During this course you'll explore digital media tools, channels and opportunities shaping the marketing landscape and learn how to deploy them at each stage of the customer journey. Powered by the world-class teaching and the advanced research expertise of the UTS Business School, this course will explore:
- The main digital marketing channels and how to use them
- Changes in digital technologies and the digital marketing landscape
- The opportunities and challenges of different digital marketing tools
- The use of social media platforms to enhance the customer experience
- Online data collection to inform brand strategy and increase customer engagement
Programme Highlights:
- Peer Learning and Networking Opportunity.
- Access to top notch Online Learning Content.
- Live interaction with UTS Facutly.
- Gain a meta certification.
- Apply Knowledge into practise.
- Earn a certificate from top Ranked University.
Desired Candidate Profile
- Working professionals aspiring to make a career in digital marketing.
Course Modules
Introduction to digital and social media
Social Media
- Influence
- Strategy
- Challenges and trends
Digital Marketing
- Search engine marketing
- Organic/paid search
- Digital display advertising
What does the future look like