IIM Nagpur | Global Senior Executive Leadership Programme - Chief Operating Officer

• Graduate or Post Graduate with 50%+ marks in either of the Qualifications.
• Professionals with min 5+ yrs of experience.
• Candidates with Diplomas having significant work experience can also enroll.

Module 1 Link Strategy with Execution:

Role of COO:

• Leadership paradigm, Operational paradigm, Market paradigm for a COO
• Leading with Authority and Influence
• C Suite Interactions
• Managing People, Priorities, Culture, Communication, Innovation, Negotiations, Politics

Strategic Thinking:

• Good Strategy vs Bad Strategy
• External Analysis: Porters, Pestle, Probability, Ansoff, VRIN, Blue Ocean, Other models
• Internal Analysis: KSF, Capability models.

Strategic Implementation:

• Finance & Compliance, Control frameworks
• Budgeting, Treasury & Expense Management
• Risk Management, Crisis Management

Strategic Reviews:

• Balanced Scorecards
• Review process framework & Audit Management

Module 2 Strategic Cost Management:

Activity Based Costing

• Costing Terminology & Cost Behaviors
• Cost Allocation, Treatment of Sunk & Opportunity Costs
• Cost Volume Relationship

Strategic Thinking:

• Good Strategy vs Bad Strategy
• External Analysis: Porters, Pestle, Probability, Ansoff, VRIN, Blue Ocean, Other models
• Internal Analysis: KSF, Capability models

Module 3 Drive Operational Excellence Culture

Quantitative Techniques & Operations Management Quality Management

• Foundations of Statistics, Probability, Hypothesis testing
• Visualization & Story telling
• Process Improvement
• Quality Mgmt Techniques: LEAN, 6Sigma etc
• Controlling Waste

Module 4 Supply Chain Leadership

Supply Chain Decisions: Strategic, Operational, Tactical Decisions

• Strategic: Designing networks, supply chains and contracts
• Operational: Make, Buy, Partner, Cordinate
• Tactical: Sales & Operations Planning, Inventory & Transportation Planning

Supply chain Analytics for the firm, supplier, customer

• Firm: Demand planning, factory flow, fulfilment
• Supplier: Sourcing, Buying
• Customer: Pricing, Revenue

Module 5 Lead Leaders Creatively

Building High Performing Teams

• Setting Direction
• Org Design & Structures
• Leadership and Leadership development

Motivation & Conflict Management

• Individual Roles & Group behaviors
• Power, Influence, Conflicts, Trade offs
• Leading Self, Business, Others

Managing Culture

• Human Capital & Human development
• Learning Organisation
• Business Priorities & Performance Management

Indicative Masterclass Topics for COO

• Evolving Role of COO
• Driving Operational Excellence & Making It Stick
• Building a High-Performing Team