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Partner Relationship Manager (10+ yrs) |
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Written by MBA Jobs
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Tuesday, 22 June 2010 |
About Client: US Based MNC - Client of Roland & Associates
Position: Partner Relationship Manager@ Singapore
Location: Singapore
Education: B.E/B.Tech - MBA
Looking form Singapore candidates only.
The duties for this role are broadly classified into the following macro headings (not limited to)
Customer / Partner Focus
• Conduct regular product updates and solution sessions to customers / partners to ensure that we set the right expectations on the solution capabilities and future roadmap
• Consultatively analyze a client’s / partner’s needs and determine the best solution, how it can be integrated and deployed successfully in the partner’s environment in an acceptable period of time
• Maintain account relationships over time to continue to deliver advice to the client and identify additional opportunities for new solutions from our client that we may want to take to the market through these partners. In addition, the Partner Relationship Manager will ensure that we keep an eye on relevant requests from the partner that will have a large impact on the net promoter score of our customers and relay this feedback to product development
• Play a key role in developing solution proposals and ensuring the solutions proposed are technically sound and in line with the expectations of the partner
• Create solution descriptions and solution diagrams for proposals, RFQ, RFI and RFP responses to ensure that our client is positioned as the leading partner of choice for the solution
• Deliver short term billable engagements to analyze a client’s environment, and provide an assessment of needs and TCO and ROI studies of various solutions
• Define the optimum combination of hardware, software, and services to meet the prospect’s needs as per the architecture requirements of the product or service
• Configure complex solutions and work with various teams on large-scale projects in tight timelines.
Technical Focus
• Proactively keep up to date with market trends and technology updates on OFX, SAML, Security and Personal and small business technology so that he / she can suggest the most optimum solution to an integration level problem with a partner
• Proactively maintain technology certifications in order to be certified on the latest technologies that are used in the integration process with partners
• Help equip Business teams with basic understanding of our solutions to ensure that the solution is delivered in the right manner with the right business objectives and outcomes
• Participate in business presentations in a technological role, answering technical questions and offering solutions to help speed the cycle of partnership and move to a signed deal with a partner
• Coordinating other technical resources as necessary within the company locally and globally to ensure that the best minds provide solutions to the technical integration issues that arise at a partner site.
Business Focus
• The Partner Relationship Manager will work with the business and technology teams to identify opportunities that address customer requirements and maximize our client share to ensure that we can sign up more partners in the shortest possible timeframe
• Conduct discovery sessions with customers to gather the required client data and effectively tailor a solution that best suits the needs of the partner and delivers on-going business value
• Participate in client and prospect meetings as the technical support lead to help architect the right solution for the partner and our client
• Conduct solution and product presentations with both technical and business audiences to C level individuals during the phase of helping our client sign up more partners in the shortest possible timeframe
Expected Experience
• Individuals should have a minimum of 10 years IT experience with 4 years as an Architect / Solutions Consultant
• This position will be performing technical support for deployment architecture, solution development and delivery, hence the candidate must have relevant references to ensure that he / she is capable of working on and successfully delivering on the timelines for a complex integration project with our client partners
• Project management skills are highly desirable as the role requires deep project management insight to successfully manage complex integrations with partners
• This position may require travel • Demonsted experience at designing and presenting solutions to large and small partners and ensuring that these solutions translate into business for the organization
• Experience in architecting these solutions and the ability to develop complete end-to-end architecture frameworks to ensure that the solution design is in line with the business needs of the partner and our client
• Excellent written and oral communication skills and the ability to interface with various levels of customers and internal personnel for all aspects of the market and products.
Professionals interested in exploring this opportunity can forward their profile to rashmi@roljobs.com with the following details
Total Experience:
Current CTC:
Expected CTC:
Notice period:
Thanks & Regards
Rashmi K
Roland & Associates-Art of Connecting
No. 163, 1st Floor, Vanguard Rise, Konena Agrahara,
Behind Jesu Krupa Complex, Off. HAL Air Port Road,
Bangalore – 560017
Mobile: 9343932402
E-Mail:rashmi@roljobs.com
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